Our Services

Many things affect our health and wellbeing. Clinicians often see patients who are feeling isolated, lonely or stressed by things such as work, money and housing problems. Sometimes people need a little help in dealing with the thing’s life throws at them and often they don’t know where to turn for help and support.

That’s where Social Prescribing comes in.

Health and wellbeing coaches work with individuals to help them improve their health and overall wellbeing. They may use a variety of techniques and approaches to achieve this, including; goal setting, providing support, offering guidance, encouraging self-care, providing resources and referrals and collaborating with other professionals.

Enhanced access is a Primary Care initiative that aims to increase the availability of appointments and improve access to care for patients. Enhanced Access involves a range of measures, such as offering extended opening hours, making more appointments available, and increasing the use of digital channels (telemedicine) for improved access.The goal of enhanced access is to reduce waiting times and improve the overall patient experience. It is often implemented in response to high demand for primary care services and can help to reduce pressure on other parts of the healthcare system, such as emergency departments.

Care coordinators provide extra time, capacity, and expertise to support patients in preparing for clinical conversations or in following up discussions with primary care professionals. They work closely with the GPs and other primary care colleagues within the primary care network (PCN) to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers (if appropriate), and ensuring that their changing needs are addressed.